Good question! We used to brand ourselves as Cool Beats, but we re-branded to RAK'D Audio in early 2022.

As much as we'd love to make you your very own custom speaker to match your favorite product or brand, infringing on another company's trademarked logo is illegal and against the rules.

Even though we can't create logo's based off of another company's finished work, we can certainly powder coat an ammo can to match their "theme" and then you can order the decals from a licensed distributor! This is completely legal and allows for both parties to benefit from the finished product!

Unfortunately, like many other things right now, bottle openers are in short supply, so we stopped offering them as an option on speakers.

Absolutely! Just leave us a comment in the comments box on the checkout page.

IP65 waterproof means that your speaker can be splashed, sprayed, left out in the rain- just not submerged! You'll have to rock out to your favorite tunes above water with these speakers.

Yes! Our speakers are rated as IP65 waterproof- meaning they can be splashed/sprayed, just not submerged. The storage compartment is just as waterproof as the rest of the speaker.

Anything; as long as it's not a liquid! Pouring liquids in your speaker may damage the electrical components and void your warranty.

The battery on your RAK'D Audio speaker will last around 30 hours per charge at moderate volumes (half volume and lower)

You can expect 6-8 hours of play time at full tilt (max volume)

Absolutely! Charging your speaker while it's playing is perfectly fine.

Your RAK'D Audio speaker will take 7-8 hours to charge from dead to fully charged.

Like any battery, lead acid batteries have a lifespan. The lifespan of your battery will depend heavily on use and charging habits, but a reasonable life expectancy would be 3-5 years.

The battery in your speaker will be the happiest when it's fully charged. Letting these batteries sit with half a charge or less will shorten the life of the battery. We recommend topping your battery when the switch on the front of your speaker turns yellow. Draining your battery completely and then letting it sit without charging it will shorten the battery life.

The volume is controlled by the volume buttons on your phone! We live a minimalist lifestyle around here. Less buttons=less confusion.

Our speakers are Bluetooth 4.0! We did away with those pesky cords.

Panic.

Just kidding, we offer replacement antennas here!

IDK, buy another speaker I guess

Kidding, we offer replacement chargers here! Make sure to get a V2 charger, not a V1. They're not Interchangeable!!

We have successfully tested the Bluetooth range of our speakers up to 300 feet. This is line of sight and any obstructions may reduce Bluetooth range. Looking for more range? Check out one of our Extra Long Range antennas!

*Older devices may experience shorter Bluetooth range. Devices equipped with Bluetooth 5.0 (such as iPhone models 8 and later) will best be able to utilize the full Bluetooth range.

The Bluetooth range between the Leader speaker and your Bluetooth device will still remain at 300', but the speaker-to-speaker Bluetooth range is 150' line-of-sight with our long range antennas.

We strongly recommend using our extended range antennas in Party mode

No trickery here! The antenna you see on the top left of every speaker is the Bluetooth antenna. Since we started using an external antenna, it has allowed us to reach ranges unheard of in the Bluetooth speaker industry!

Order Details

All orders must have a valid phone number that is reachable during normal business hours, otherwise the shipment can be delayed, and in some cases, cancelled. We highly advise double checking the entered shipping address prior to checking out. We are not liable for mis-directed or lost packages.

Shipping Charges

Our website shows shipping charges for packages shipping within continental US. Shipping to Alaska and Hawaii is available, and shipping quotes can be provided upon request.

For orders shipping OUTSIDE of the United States:

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs.  If your package is seized or rejected by customs, we will NOT be responsible for the losses, product, or shipping refunds.

Shipping Damage / Shortage Policy

Our shipping terms constitute an FOB agreement. Title to the goods transfers to the buyer as soon as the shipping carrier accepts the goods. It is critical that you inspect your shipment for visible damage or shortages before signing for your delivery. These policies are in place to protect everyone and expedite the process of helping you find a solution as quickly as possible.

RAK’D Audio, LLC will NOT be responsible for orders damaged in transit (including visible damage, concealed damage, and/or shortage of material). To proactively document your shipment for the Carriers claims department, please follow the process below:

1.    Inspect and alert the driver of visible damages or shortages before signing the delivery receipt

2.    Document all visible damages or shortages on the delivery receipt

3.    Take photos of the damaged product and/or packaging

4.    Do not discard any product or packing materials

5.    Notify the Carriers damage/shortages Claim team immediately and provide the delivery receipt and photos and other relevant documentation.

It is your responsibility to document and notify the delivering carrier of any possible damages or shortages upon receipt. After acceptance of your shipment, you have legally released the carrier of any liability of damage. Any damages not noted within 24 hours of delivery and do not have a delivery receipt with documentation may be denied by the carrier.

We charge a flat $16 rate for shipping speakers to the lower 48 and a flat $5 for everything else!

International shipping is based on where the speaker is headed to and is calculated during checkout.

We do! RAK'D Audio currently has speakers in 16 countries and counting! Buyers are responsible for all import fees/tariffs that may apply once the speaker is in transit.

We do not currently offer returns on speakers- all sales are final. If your speaker happens to have defects out of the box- let us know! Our speakers are all backed by our one year warranty.

All RAK’D audio systems are backed by a 1-year warranty against defects in materials and workmanship during normal use. The warranty period begins upon the day your speaker is originally shipped to the consumer.

All RAK’D warranties are issued by RAK’D, LLC and are applicable to the original purchaser of RAK’D merchandise. Warranties are non-transferrable to any subsequent purchaser or user.   

Should anything happen to your RAK’D system outside of warranty, we will repair it for a fair price. All RAK’D audio modules are designed with interchangeable parts so we can easily repair a faulty unit. To file a claim, contact us here.

For warranty repairs, once we receive a claim, we will send a paid-for shipping label to the email provided with the claim.

For repairs made outside of the warranty period, the buyer will be responsible for shipping to our facility.

We cover return shipping on all repairs.

We've got you covered! If your speaker starts having issues after the 1-year warranty period is over, we'll repair it for a fair price! Just fill out a repair form and send it over to us for a quick fix.